Payment Policy

Introduction

This Payment Policy (“Policy”) outlines the terms and conditions for processing payments for shipping containers purchased through HR Container Service, an online store specializing in standard (10’, 20’, 40’, 45’) and modified containers (e.g., homes, offices, shops). We take payment security and transparency seriously at HR Container Service, processing all transactions securely via hrcontainerservice.com.

By placing an order, you agree to this Policy, which supplements our Terms of Service, Shipping Policy, and Return Policy.

We may update this Policy at any time. Changes will be posted here with the revised date, and continued use implies acceptance. For questions, contact us at info@hrcontainerservice.com.

2. Accepted Payment Methods

HR Container Service accepts the following payment methods for your convenience:

Credit and Debit Cards: Visa, Mastercard, American Express, Discover, and other major cards.
PayPal: Secure online payments via your PayPal account.
Wire Transfers: Bank-to-bank transfers for high-value orders.
Pay-Over-Time Installment Plans: Flexible financing options, subject to approval and terms provided at checkout.

All card payments are processed through a secure payment gateway on hrcontainerservice.com. Additional payment methods may be available based on your region; check options at checkout.

3. Payment Timing

Full Deposit: Full payment, including the container price, delivery costs, and applicable taxes, is required at the time you place your order on hrcontainerservice.com.
Wire Transfers: If paying by wire transfer, payment instructions will be provided at checkout. Your order will be processed only after payment confirmation, which may take 1–3 business days.
Installment Plans: For pay-over-time plans, initial payments and terms are confirmed at checkout, with subsequent payments processed automatically per the agreed schedule.

Failure to complete payment may result in order delays or cancellation.

4. Security and Regulatory Compliance

HR Container Service processes payments on hrcontainerservice.com, which is PCI DSS Level 1 compliant, the highest standard for card data security. Our platform also maintains:

SSAE18/SOC 1 and SOC 2 certifications for robust financial and operational controls.
Cross-Border Privacy Rules (CBPR) and Privacy Recognition for Processors (PRP) for global data protection compliance.

All payment data is protected with:

AES-256 Encryption: Applied during transmission and storage to safeguard sensitive information.
Tokenization: Replaces card details with unique, non-sensitive tokens, ensuring your actual card information is never exposed or stored.
Secure HTTPS Connections: All transactions are conducted over encrypted channels with HTTP Strict Transport Security (HSTS).

5. Fraud Protection

Transactions are monitored in real-time using advanced fraud detection technology to detect and prevent fraudulent activity. High-risk transactions may require additional 3D Secure (3DS) authentication (e.g., one-time codes or biometric verification). Customers will be notified if further verification is needed, which may delay order processing.

6. Taxes and Charges

Sales Tax: A 6% sales tax applies to all orders, calculated based on the delivery address at checkout.
International Transactions: Orders shipped internationally may be subject to Value-Added Tax (VAT), customs duties, and other local charges. Customers are responsible for these fees, which will be estimated at checkout where applicable.
Additional Fees: Any bank fees (e.g., wire transfer fees) or currency conversion charges are the customer’s responsibility.

7. Refunds

Refunds are processed per our Return Policy. Approved refunds are issued to the original payment method via hrcontainerservice.com within 5–10 business days of processing, though bank or card issuer delays may occur. Non-refunded fees (e.g., delivery, taxes) are outlined in the Return Policy.

8. Limitations of Liability

To the fullest extent permitted by law, HR Container Service is not liable for indirect, incidental, or consequential damages arising from payment processing issues. Our liability is limited to the order amount.